Transparency and Accountability

Community Food Share is committed to being a responsible organization that earns the trust of the community it serves.

Ethical Food Banking


Community Food Share is a member of Food Banks Canada and Feed Ontario. As a member we uphold Food Banks Canada’s ETHICAL FOOD BANKING CODE, ensuring consistent and respectful service for all.



Financial Accountability


Community Food Share is a federally regulated charity (BN 135045490 RR 0001). We are committed to financial accountability and transparency. Our annual financial statements and review engagement reports are available to the public.




Complaint Resolution


Community Food Share is committed to providing excellent service. We recognize that from time to time there may be inquiries, concerns or complaints. We value your input and would encourage you to take the time to provide feedback. Complaints should be directed to admin@communityfoodshare.ca or 613-898-0781. You may also choose to review our Complaint Policy Statement.

If your complaint is not resolved by Community Food Share you have the right to contact the Food Banks Canada Customer Experience Hotline at 1-877-280-0329 or complaints@foodbankscanada.ca.



Privacy Statement


Please note that all data collected is subject to our Privacy Statement and that Community Food Share is committed to keeping your personal information accurate, confidential, secure and private. Any personal information collected by Community Food Share will not be sold, shared, traded, or given away to any outside party unless required by law.

If, at any time, you would like your personal information to be removed from our records, please send a message to admin@communityfoodshare.ca or call 613-898-0781.